C4D COVID-19 Communication Response

By James Achanyi Fontem, Coordinator, OSCD ABO

Welcome to this C4D COVID-19 Communication Response. During this CHW training you can keep up to date with the latest COVID-19 If you would like us to post a C4D COVID-19 Communication Response, send it to CAMLINK OSCD ABO at: https://camlinknews.blogspot.com . Stay safe and healthy during these challenging times. Signposting to E-Training , IEC and Educative Talk– relevant COVID-19. Shared Community Communication Materials & Strategies • Action – Volunteer, Share, Request – both C4D COVID ABO members and others are encouraged to be in touch with the ISDC/NFM2 Project: completing a short Survey that is both a needs assessment and a brief C4D mapping of COVID-19 Response in different communities; signing-up for weekly COVID-19 Communications Response and for sharing and feedback. • The strategy for COVID-19 ISDC/NFM2 2018-2020 Project Response service can be viewed here: ABO Concept Strategy. The Network’s resource documents: Guidance for Effective Local Communication Response to Coronavirus (COVID-19) : The guide seeks to address questions about how we can face local communication challenges presented by the pandemic, and how communicators respond effectively to the situation through supporting our communities to cope and to protect themselves. COVID-19 Global Program Management May 11 - 18, 2020 We offer in addition to support: • an innovative work environment with a diverse and passionate team • 7 days of CHW’s Training Due to the urgency of the trzining, shortlisting will be done on a rolling basis and if the ideal participant is identified before the closing date, OSCD ABO reserves the right to close the recruitment of pzrticipants before the May 10 deadline. The role The COVID-19 Global Program Management leads and coordinates ISDC/NFM2’s global activities of evidence-based language support to the coronavirus/COVID-19 outbreak. It provides strategic leadership and oversight of innovative strategies, and has overall responsibility for timely and effective identification, planning and implementation of activities, partnership development, fundraising and community representation. Responsibilities Activity development and delivery • Lead the development of an ambitious, innovative activity of evidence-based, tech-enabled language support to risk communication and community engagement for the COVID-19 global response • Coordinate with internal and external experts to ensure the activity strategy makes the best use of available technology and best practices to maximize its impact for information-poor groups around ABO District • Work closely with the District and Community health service team to ensure that Community Health Workers ‘CHW) have the capacity to deliver high-quality language services and language tools, supporting, making best use of, and celebrating our large community of actors • In collaboration with IRESCO Crisis Response and Fundraising teams, mobilize funds to deliver the global activity • Lead and coordinate delivery and monitoring of project activities in line with donor and Health District standards • Manage acticity budgets, evaluation and reporting in line with IRESCO and donor requirements, with support from Ministry of Public Health and global Crisis Response colleagues • Collect, collate and share internally data on information gaps and opportunities, and use this to direct project activities and resources to ensure CHWs provide the most effective language support as the outbreak and our understanding of needs evolve • Oversee implementation of the local COVID-19 response and the global COVID-19 activity action plan, and liaise with ABO health district within COVID-19-related activities at community level, to maximize complementarity, cross-learning and impact Team leadership • Recruit, lead, empower and manage the high-performing team needed for the successful implementation of the COVID-19 global activity • Promote, model and take proactive steps to ensure a positive, innovative and supportive work environment • Work across the organization to ensure that CHW’s response is well integrated across with local languages, flyers, posters,, fundraising and communications teams • Manage and support the CHW COVID-19 Response Lead to deliver the IRESCO-funded activities with the health district • Actively promote understanding of CHWs Code of Conduct and safeguarding and government policies, and associated reporting procedures, and uphold CHW’s values (below) in all engagement with communities, partners and colleagues • In collaboration with Community Health Area (CAS° global team, ensure compliance with Public Healthprocedures Advocacy and coordination • Lead on context and trend analysis for the global COVID-19 response • Lead CHW’s advocacy and media efforts on COVID-19 in close cooperation with the global Senior Advocacy Officer (RFS) and Communication Senior Officer, to ensure that language issues are highlighted within the global response • Act as spokesperson on COVID-19, as delegated by the Head of Fundraising and Communication/Executive Team, and proactively and constructively engage with reputable journalists to promote coverage and understanding of language issues in the media • Represent CHW on relevant coordination groups for risk communication and community engagement around COVID-19 and build the organization’s profile within the COVID-19 response community globally and in ABO Health District, ensuring professional and productive engagement with government authorities, UN agencies, national and international civil society partners and affected communities • Advocate for communication in languages and formats that are accessible to marginalized language speakers and other potentially vulnerable groups, and use evidence and analysis from our work and that of others to ensure that issues relating to language and risk communication/community engagement are taken on board in key strategic and planning decisions Qualifications The COVID-19 Global Management within ABO health District should be an innovative self-starter with a strong sense of initiative, an understanding of the humanitarian sector and management credentials, and enthusiasm about the importance of increasing access to knowledge. The CHW/CAS is an energetic team player and leader who agrees with community basic beliefs and values and who can work virtually with other members based in the community. Requirements • Demonstrated experience in mobilizing, organizing resources and establishing priorities • Proven ability to manage and build cohesive, productive teams and work collaboratively in consortia and across teams within the organization • Resourceful, able to get more out of small budgets and small teams • Good interpersonal skills; able to work well in a team-oriented, collaborative, cross-functional environment • Strong ability to multitask, prioritize, and work independently with minimal supervision • Excellent writing and presentation skills in French, English, Pidgin or local language • Fluency in other languages is a plus • Medical or health sector background is a plus • Interpreting or translation experience is a plus Background CHW is already working with partners to counter misinformation on COVID-19 with facts in the right language, under an activation of the ISDC/NFMS Fund. This grant runs to the end of December 2020, but expansion and extension are under discussion. With the announcement of a pandemic, CHWis developing plans for a far bigger, more innovative response program capable of delivering far greater impact to help control the spread of the disease. This is currently conceived of as three parallel work streams, all supported by advocacy: • Providing an evidence basis for better-informed risk communication and community engagement on COVID-19 in languages and formats accessible to people at risk • Research to identify information gaps and information-poor groups and languages using online tools and tapping into both partner knowledge and social media resources to gather information remotely • Language and literacy datasets and maps to inform targeted risk communication • Social media monitoring to track rumors, misinformation and questions as a basis for more effective communication, using tools such as CrowdTangle (Large Groups) to automate the process for speed Supporting the relay of accurate, accessible risk communication materials in accessible languages and formats • Translation of public-facing content into a wide range of languages, prioritizing formats accessible to low-literacy and second-language audiences • Terminology support to promote accurate and consistent translation into multiple languages • Language technology to speed communication Supporting dissemination of those materials, and COVID-19 content • Social media promotion of translated content • A repository of content to enable rapid development of new communication materials using existing verified content and translations Core Values Translators without Borders employees and volunteers are made of people who believe passionately about the value of this work and take personal responsibility for achieving the mission. Translators without Borders’ mission and organizational spirit embody the core values established in its strategic framework: Excellence: As the leading voice for communicating humanitarian information in the right language, Translators without Borders is a leader in the translation industry and in the non-profit sector. Integrity: Translators without Borders believes that every person, whether it is the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity. Empowerment: Translators without Borders believes in using language to empower people around the world to control their own development and destiny. Innovation: Translators without Borders recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world. Sustainability: Translators without Borders recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure. Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and, conduct themselves professionally at all times. Translators without Borders is an equal-opportunity employer, committed to diversity and inclusion, and encourages qualified candidates of all genders and from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.